Text 15 Sep Laugh When You Can, Apologize When You Should & Let Go Of What You Cannot Change

Laugh When You Can, Apologize When You Should & Let Go Of What You Cannot Change

GRACE

We spend a lot of time and energy trying to change things that are out of our control. It’s a major cause of frustration, anxiety and self-deflation. We can’t change our pasts, mistakes we’ve made, another person’s thoughts or beliefs (unless they choose to change them), who we are related to, the weather, sexual preferences, what others say and do, and all of the things we don’t acknowledge.…

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Photo 9 Sep @UnitedWayHR: This is a dream tour! First stop: @EMU_News #LiveUnited #UWHRKickoff  (at Eastern Mennonite University)

@UnitedWayHR: This is a dream tour! First stop: @EMU_News #LiveUnited #UWHRKickoff (at Eastern Mennonite University)

Photo 9 Sep @UnitedWayHR: Let your dreams be bigger than your fears and your actions louder than your words. #LiveUnited #UWHRKickoff  (at Eastern Mennonite University)

@UnitedWayHR: Let your dreams be bigger than your fears and your actions louder than your words. #LiveUnited #UWHRKickoff (at Eastern Mennonite University)

Photo 9 Sep The Chamber BOLD class shares their dream for the community #LiveUnited #UWHRKickoff #GiveYourDreamATeam  (at Eastern Mennonite University)

The Chamber BOLD class shares their dream for the community #LiveUnited #UWHRKickoff #GiveYourDreamATeam (at Eastern Mennonite University)

Photo 8 Sep ABCs viola the Met. #education

ABCs viola the Met. #education

Photo 8 Sep Gracie makes auntie Erin’s boot look stylish like auntie Erin can not.

Gracie makes auntie Erin’s boot look stylish like auntie Erin can not.

Text 8 Sep Great Customer Service Is Inefficient

Great Customer Service Is Inefficient

Customers

“We do not have the time, nor would we want to, answer every question that [our customers] have.”

That’s exactly what someone said to me recently when speaking about how to handle a customer request. Sure, customers/clients/patients are often needy. They ask for extras, exceptions, hand-holding and discounts. They want what they want and it rarely follows a “Customer Service Handbook” protocol.…

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Photo 7 Sep Vintage “E” glasses! #happiness

Vintage “E” glasses! #happiness

Photo 7 Sep #Swimmy #vitacostpet

#Swimmy #vitacostpet

Photo 7 Sep I don’t always do brunch, but when I do, I prefer @food.bar.food

I don’t always do brunch, but when I do, I prefer @food.bar.food

Photo 30 Aug Oh boy oh boy. A #petbox!

Oh boy oh boy. A #petbox!

Photo 30 Aug #farmersmarket Saturday!  (at Harrisonburg Farmers Market (Official))

#farmersmarket Saturday! (at Harrisonburg Farmers Market (Official))

Text 30 Aug Skeptics Live In Fear-Take More Chances

Skeptics Live In Fear-Take More Chances

Chance

I was taught, from the time I was born, that everyone was out for themselves–in fact, I was the only person who could look out for me (besides my mother, of course) and that I should always be prepared for this. I learned that the best way to stay alive was to live with a perpetual fear of everything.

Stray dogs and cats surely have rabies. Restaurants will always over-salt the food which will…

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Photo 29 Aug A little Friday night #dateline with the rents! #lovemyparents #ilovedateline

A little Friday night #dateline with the rents! #lovemyparents #ilovedateline

Photo 28 Aug Little mup hasn’t minded staying in one place for a week in the least bit. #stircrazy

Little mup hasn’t minded staying in one place for a week in the least bit. #stircrazy


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